Admissions & Referrals
Our Intake Coordinator and Care Coordinators review each referral individually.
Eligibility Criteria:
End of Life Care:
  • DNR in place
  • Comfort care only
  • Prognosis is less than 3 months
  • Declining function or health status
Pain & Symptom Management:
  • DNR in place; goals of care are comfort, not curative care
  • Progressive, life limiting diagnosis
  • Client has at least one symptom that is difficult to manage at home
  • PPS for applicants with dementia must be 40% or less
Caregiver Relief:
  • DNR in place; goals of care are comfort, not curative care
  • Progressive, life limiting diagnosis
  • Prognosis is less than 12 months
  • PPS for applicants with dementia must be 40% or less
  • LTC application in place or have a place/home to return to after their stay
  • Plan of care for responsive behaviours within Matthews House abilities
How To Refer a Patient - Primary Care & Healthcare Professionals
End of Life Care:
  • If you are interested in referring a patient to our residential facility, please call us at 705-435-7218 and speak to our Intake Coordinator.
  • Use the Common Referral Form below to detail patient information as fully as possible.
  • Fax the completed Common Referral Form below and other relevant information to Matthews House Hospice at 705-435-2755.
  • Call us to speak with the Intake Coordinator who will confirm receipt of the information.
  • Contact and consultation with referring individuals will be made by our Intake Coordinator to ensure the applicant meets our intake and assessment criteria.
  • An appointment will be made, if necessary, with the client and/or family to explain protocols, and reaffirm goals of care are in line with hospice admission.
  • Matthews House Hospice will contact the family, Home & Community Care and/or hospital to confirm the decision and discuss any further arrangements that are required.
Intake Coordinator Availability:
Monday – Friday, 8am to 4pm
After office hours or during the weekend:
Call the hospice to speak to the resource nurse.
Contact us
Healthcare Provider Referral Form
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